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SELECTED ISSUE
Spa Business
2014 issue 3

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Spa Business 2014 issue 3
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7   Editor's letter: 3D printed product
Liz Terry shares her thoughts
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18   Letters:
Bill Bensley gives his opinion on where spa design is heading in the future
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22   News:
Tompkins joins Hilton Head Health; Viceroy enters South America; a call to change massage therapy laws in Dubai
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29   Advertisement promotion: A Crystal Spa & Lounge Promotion
Crystal Spa & Lounge offers a multi-sensory and energising client experience. Investment firm New Spa Technologies is now looking to rollout this luxury concept across Russia
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32   Interview: Julien Patty & Ghislain Waeyaert
The men at the head of Deep Nature reveal their plans for the future
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40   Everyone's talking about...: Staff exploitation
Are spa therapists given a fair wage and offered reasonable benefits? Katie Barnes canvasses industry opinion
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46   Luxury brands: The high life
We take a look at the spa concepts of luxury brands such as Dior, Guerlain, Armani and Versace
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54   Country focus: The Maldives
Neena Dhillon takes a look around Cheval Blanc Randheli and Velaa Private Island – two of the hottest new spa destinations in the Maldives
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62   Q&A: Morgan Lefrançois
The spa business development manager at Clarins on working with Velaa Private Island; plus a first-person account of the resort by Liz Terry
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66   Therapy: Well seasoned
An underground salt mine offering subterraneotherapy and herb spas feature in this report by Sophie Benge
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74   Holiday village spa: Full steam ahead
The unique hydrothermal spa concept at Center Parcs UK attracts 300,000 guests a year and brings in £15m in revenue. Katie Barnes visits its latest site
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84   Marketing: Screen star
Professional spa brands are using TV shopping channel QVC to increase footfall in spas and can sell up to £4m of products in just one day
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On the cover...: US Olympic triple jumper Erica Ashley McLain
 
92   Mineral Spa: Mission accomplished
With 168 pools and 90 treatment rooms, Mission Hills Haikou has one of the world’s largest spa and mineral springs. Jennifer Harbottle finds out more
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100   Fitness: Cool customer
We explain the science behind Vasper, a high-tech fitness system that’s being used by athletes and astronauts
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102   Spa software: Operator case studies – part 3
Businesses tell us how they’re making the latest software work for them
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106   Product focus: Multi-sensory
A round-up of some of the latest spa experiences which enhance what guests see, hear, smell and feel
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110   Product news: Spa kit
Equipment and product launches
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116   Research: Brain boosting
Meditation can actually heighten brain activity according to a new study
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